FAQ

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Need more information about domains, hosting, websites, e-commerce, etc?

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Domain & Hosting

What's a domain name?

A domain name is your website’s address on the internet. It’s the unique identifier that users type into their browsers to access your site, like www.youbusinessname.co.za 

Payment type:  Annual Payment

What advice can you give for selecting a domain name?

Choose a domain that is easy to remember reflects your brand, and is relevant to your business. Keep it short, avoid hyphens, and opt for a memorable extension like .co.za.

What is hosting and why do I need it?

Hosting is a service that allows your website to be accessible on the internet. It involves storing your website’s files and data on a server. Without hosting, your website wouldn’t be visible to users.

What about free hosting?

The type of hosting depends on your website’s size and needs. Shared hosting is suitable for small websites, while dedicated hosting provides exclusive resources for larger sites.

What type of hosting should I buy?
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What does FTP mean?
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Professional Emails

What is email hosting

Email hosting is a service that provides businesses and individuals with the capability to create and manage email accounts associated with their domain name. It allows users to send, receive, and store emails on a server specifically designed for email functionality.

Why is professional email important for businesses?

Professional email not only reinforces your brand identity but also instills trust in your communication. It offers a personalized email address (e.g., yourname@yourbusiness.com), enhancing professionalism and credibility.

How is email hosting different from free email services?

While free email services (like Gmail or Yahoo) are suitable for personal use, professional email hosting provides a dedicated email service associated with your domain, offering greater control, customization, and security for business communication.

Can I access my professional email on different devices?

Yes, professional email hosting supports multiple access methods. You can access your emails via webmail, desktop email clients (like Outlook or Thunderbird), and mobile devices, ensuring flexibility in managing your emails.

Can I use email hosting for my existing domain?

Absolutely. Email hosting allows you to use your own domain for email addresses. If you already have a domain, you can easily set up professional email accounts associated with that domain.

What are the security features of professional email hosting?

Professional email hosting often includes advanced security features such as spam filtering, antivirus protection, encryption, and secure protocols for email access, ensuring the confidentiality and integrity of your communications.

How much storage space is typically offered with email hosting?

The amount of storage space varies by hosting provider and plan. Many providers offer scalable solutions, allowing you to choose a plan based on your storage needs. Commonly, plans offer several gigabytes of storage per mailbox.

Is technical support provided for email hosting services?

Yes, reputable email hosting providers typically offer customer support to assist with setup, configuration, and any technical issues you may encounter. Support options may include live chat, email, or phone support.

Websites Development

What is website development?

Website development involves the process of creating, designing, and maintaining websites. It encompasses tasks such as coding, programming, content creation, and configuring the necessary technologies to ensure a functional and visually appealing website.

Why is having a website important for businesses?

A website serves as a digital storefront, providing a 24/7 online presence. It enhances brand visibility, facilitates customer engagement, and allows businesses to showcase products, services, and information to a global audience.

What is the role of a Content Management System (CMS) in website development?

A CMS is a platform that simplifies the process of creating, updating, and managing website content. It allows users to add, edit, and publish content without requiring extensive technical knowledge.

How long does it take to develop a website?

The timeline for website development varies based on the complexity of the project. Simple websites can be developed in a few weeks, while more complex sites with custom features may take several months.

What is e-commerce website development?

E-commerce website development involves creating online platforms for buying and selling products or services. It includes features such as shopping carts, secure payment gateways, and inventory management.

Can I update my website content after it's developed?

Yes, our websites are built with Content Management Systems (CMS) that allow users to update and manage content easily. Regular updates are encouraged to keep the website relevant and engaging for visitors.